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Income Tax Department — regarding my refund issue

Hello sir i'm
Name=p. Ramprasad
Ac no=[protected]
Branch=pallipat
Ifsc=idib000p013

Regarding my refund issue
Hello sir.. I purchased one item in amezon.. That product cost is 699 rupees.. Then i returned 12th march 2020
.. That amount was not credited in my account
.. I call to amezon customer care executive then he said already 12march 2020.. Is recredited imean refunded in ur account.. But still i didn't have any refund. I checked my bank statement also.. They give refund reference number also (7bjxc7yk0000k78mzpmb) pls resolve this matter..
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