[Resolved]  India Flower Gift Shop — Fake delivery mails after 100% advance payment and dis-respecting staff

Address:Kolkata, West Bengal, 700045
Website:www.indiaflowergiftshop.com

It's very sad to write this that after being into and industry of gift and emotions, your company is utterly bad at your customer.
I ordered for a birthday cake to be delivered on 22nd jan in sonepat.
Order no : l1qqd2
Order date : 15 jan 2017
Payment : done
The birthday passed but you failed to deliver the cake.
Over and above this you send a mail saying you have successfully delivered it.
After trying to reach on the only one number available, you staff apologized and assured to deliver the cake in 2 hours of time.
And since then i've made 20 calls to your office and your staff has stopped responding. Rather put my number on hold.
Your staff disconnect the calls on the face of your customers.
These are the services you are offering...???
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Feb 23, 2017
Complaint marked as Resolved 
India Flower Gift Shop customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2017
India Flower Gift Shop Customer Care's response
Dear Sir/Madam,

Apology for the inconvenience. We are looking into the matter on priority
Regards
Support
Complaint comments 

Comments

very pathetic.
They haven't even sent me an order number after making the payment and placing order.
They said they cannot deliver the gift as well that too after making the payment .
Now no refund as well.
The lady is disconnecting my call

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    +91 98 3636 4260 [Support]
    +91 98 3131 9069 [Support]
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    India Flower Gift Shop Address
    22/279, Jodhpur Gardens, 2nd Floor, Kolkata, West Bengal, India - 700045
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