[Resolved] India Infoline Finance [IIFL] — 5paisa support
R
ram1946
from Mumbai, Maharashtra
Trade account 52379322. The support service from 5paisa is poor. My tickets 2261217 /2273066 have not been responded since long and it appears that the concerned personnel is ignorant what to respond to a query raised on margin. Hope someone will help.in most of the cases rigorous follow up is required but in this case that also seem to have failed.
Regards
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Jun 28, 2019
Complaint marked as Resolved
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
India Infoline Finance [IIFL] Customer Care's response Dear Sir,
We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.
Further for any assistance call us on +[protected] or mail us on [protected]@5paisa.com from your registered E-Mail ID.
Team IIFL.
May 24, 2019
Updated by ram1946 Standard service from IIFL but cannot move 5Paisa to respond. Several mails to support and no response except ticket, for which the credit goes to their system. Wonder how such customer care personnel are given opportunity to work?
Verified Support
May 27, 2019
India Infoline Finance [IIFL] Customer Care's response Dear Customer,
We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.
Further for any assistance call us on +[protected] or mail us on [protected]@5paisa.com from your registered E-Mail ID.
Team IIFL.
Jun 20, 2019
Updated by ram1946 Yes after a very long time. Not appreciated at all.
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