[Resolved] India Infoline Finance [IIFL] — account closure and refund

anuraggrwl

from Lucknow, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Equity account : anuraag9

It has been couple of years your executive name avinash confirmed the account closure after submitting the closure form and insured that the deposit will be paid in my bank account. After i noticed that the account is not yet closed and unauthorized use or operating may happen i have been complaining and requesting to close it. I have not authorized to continue this account and looks like you guys intend to do fraud billing and not refund my deposit.

Please close this account i will not use it and have not used it after the closure form that was submitted to avinash your employee.

I have not been informed or asked for kyc verification of document or adress this shows that they knew that i have already submitted account closure but they intend to continue fraud and criminal practices.

Thanks and regards
Anurag agarwal
[protected]

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Sep 30, 2018

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Anurag Agarwal,

We have replied to your query via your registered E-Mail ID on 28/08/2018. We request you to check the same and in case of any issues do write back to us.

Further, for any queries in future you can call us on Customer Service No.[protected] or mark us a mail on [protected]@indiainfoline.com from your registered E-Mail ID for your concerns.

Team IIFL.