[Resolved] India Infoline Finance [IIFL] — approaching iifl from last three month for foreclosure and list of document certificates provided to iifl

Shubh Giri

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	[email protected]

My name is subhash giri and from last 16 month i am paying interest of 11% which is too high rate of interest to indiainfoline housing finance limited. I want to settle my amt from iifl, i tried many times from last 3 month to approach iifl to provide my foreclosure amount and certificate of list of document i provided them but they are least bother about customer holder request..
I emailed from my registered email id and number of my. Still no action are been taken frm iifl. I guess have they lost all my original document? Customer care r so rude they don't know how to talk with people. I am even surprise how they are charging 5% of your principal amt extra for foreclosure? Its my request to iifl head plz stop playing with your customer or else like me all people will logout your finance company..
Regards,
Subhash chandra giri

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Jun 18, 2018

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

May 11, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.

Verified Support

May 15, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We request you to provide your Loan A/C no. or Contact no. so that our officials will reach out to you soon regarding your query.

Else, you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL.

Verified Support

May 16, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We hope that you have received a call from our Senior Officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL.