[Resolved]  India Infoline Finance [IIFL] — bank account not changed, incurred losses as consequence

Address:731234

I have requested for the change in my bank account for that i have provided all the relevant information to mr jasim (My relationship manger), post that he confirmed me also that the account has been changed and going forward no money will be credited to my old account, however the account was not changed and my old account was only attached to it leading to financial lossss to me of about 10k. This is not the first time i have lost money because of your person fault, in the past iifl has deducted charges because of my contact manger default. If you guys are incompetent you should not open my account. This is unpardonable behaviour and this time i want someone to take responsibility and my money lost should be recovered. Pethatic and highly unprofessional. Also when i asked mr jasim about the default he stop replying to me and avoid picking up my calls. I have a evidence to prove it.
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Jan 14, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Arun choudhury Sir,

We request you to kindly share your Login ID and Contact no. with us in private message so that our officials will reach out to you soon regarding your query.

Else, you can call us on Customer Service No.[protected] or mark us a mail on [protected]@indiainfoline.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
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