[Resolved] India Infoline Finance [IIFL] — Cheating
D
D Rama Bhaskar
from Hyderabad, Telangana
Address:
500060
Website:
www.iiflfinance.com
IIFL sent text messages to their customers to pay an incentive of Rs 50 for each of online payment made by the customers, I made eleven online payments for my two gold accounts, they never bothered credit the incentive promised on the date of receiving the online payment .looking at their cheating i had closed my accounts by paying what was demanded at the branch to my surprise they refused to provide me accounts statements saying the branches are not supposed the provide the same to customers . They also refused to confirm the incentive credits saying their head office just cheat customers by just promising, looking at this i demanded for my account statement which supplied my after delay of one month and it is confirmed that they never credited my account with incentive and on my repeated requests they now come up with a statement which is showing a credit of Rs 100 at closure of my account in December 2015 and not refunded the same till date . I supposed to get Rs 550 towards the incentive and they are now comming with new excuses . Request all who had made the online payments and demand their due from IIFL.
Was this information helpful?
No (0)
Yes (0)
Jun 27, 2016
Complaint marked as Resolved
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 26, 2016
India Infoline Finance [IIFL] Customer Care's response With regards to your complaint raised we would request you to share your gold account number or you can call on[protected] or write to us on [protected]@indiainfoline.com
Regards,
IIFL
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
India Infoline Limited — promised loan against insurance
plz include one more number [protected]