[Resolved] India Infoline Finance [IIFL] — clearance of personal loan

Dharmesh Ma

from Mumbai, Maharashtra

Address:

560036

Dear iifl,

I am dharmesh malluvalasa and my personal loan number is sl1052146 and on 10th june, 2019, i had made payment for foreclosure of amount 1, 20, 200/- and it is july 1, 2019 till now i haven't received foreclosure letter from your end and i had been calling your team every day they only say it is not yet updated in your system and i had made an excess amount of 11, 800/- and haven't received my amount back, so please refund my excess amount and close my personal loan at earliest, i am really fed-up with your poor response and the way iifl team works.

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Aug 12, 2019

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

Verified Support

Jul 06, 2019

India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have replied your query via E-Mail dated 5th July 2019. We request you to check the same and in case of any issues do write back to us.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.