[Resolved] India Infoline Finance [IIFL] — complaint against mr. mukesh and mr. sahil | |||||
Respected sir/mam I dev raj gupta, a builder by profession sold a flat to my client named mr. Rahul saha. I gave his loan file to mr. Mukesh (Sales manager, moti nagar branch, iifl, phone no-[protected]) on 10 nov, 2017. I constantly called him to ask about my client’s loan but he didn’t respond to my calls for almost 2 months. I also provided him the necessary documents for apf 2.5 months back. He called me today regarding my apf and i was angry for him being so late so i asked him the no. Of his regional head for complaining so he gave mr. Sahil’s no. ([protected], moti nagar branch) and i don’t know who he is. Later i called mr. Sahil and asked the no. Of his regional head and then he started abusing me and he also said to me that i can complaint anywhere i wish to and denied to give me the no. And e-mail id. I called mr. Mukesh back and he also started abusing and said that he will also cancel my loan. I’ve also attached the pre-sanction letter. I request you to take actions against them as early as possible or else me and my customer seriously will need to go to the consumer court. Regards, Bhawna gupta/dev raj gupta No-[protected] Was this information helpful? | |||||
Mar 25, 2018 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 India Infoline Finance [IIFL] Customer Care's response Dear Dev Sir, We have raised your concerns to our senior officials and you will receive a feedback shortly. Requesting you to give us sometime to revert on this. Regards, Team IIFL. Verified Support Feb 21, 2018 India Infoline Finance [IIFL] Customer Care's response Dear Dev Sir, We have noticed that you have raised issues on behalf of the client. We request you to ask the client to call us on customer Service no.[protected]. Regards, Team IIFL. | |||||
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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