India Infoline Finance [IIFL] — Customer harassment and threat by employee

Greetings Team,
I'm writing you this email to inform you about the misbehave of your recovery agent after telling him that, I'll make the due payments in the next month. I've asked you to give me some time to make clear all my dues payment.Sharing you the screenshot of the chat, since I'm unable to share the call recording.Kindly look into it. Hoping to hear from you soon. The recovery agent name's and number are Mr.Rohan- [protected] & Mr. Anil Pinto-[protected].
Even these guy's are not sharing the recovery agency branch.
Looking for positive response.

Name :- Ma. Sohanjitkaur AvtarSingh
A/C No:- SL3396952
Loan Type:- Digital Finance
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Complaint comments 


Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Finance Limited.

The consumer may raise a request/complaint for IIFL loans via request link Or contact[protected] for resolution of the issue/request.

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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