[Resolved]  India Infoline Finance [IIFL] — customer support is full of frauds in iifl

Address:Mumbai City, Maharashtra

Based on my experience, i wanted to leave this complaint for india infoline for their unprofessional activities shown even to new customers beginning to do business with them. Either this company is fraud or its deliberately employed people are fraud.

1. When contacted for investment purpose about few months before in dec, their staff named rahul (Rahul. [protected]@iifl.com/+91-[protected]) called me and spoke to me about various offers if i put this much amount, that much amount etc. Knowing already the cases of such frauds and fake promises, i asked him to drop a mail in written format first so that i can have proof. Like i assumed the fraudness, he didnt send any mail as i asked him. After few days, i tried to give a call back to his office number and it was not reaching. After few days, he again called me and first i enquired about why his number is not reachable and why he didnt send the mail as asked. He was giving all excuses as he doesnt have access to mail, he cannot send mail, his number wont take incoming calls etc. By this we can easily understand he is fraud.

2. I left the above case for few months. Again he called me in may and speaking again with all soft words with all offers. Again i asked him to put in written format. He didnt do again. Irritated by this, i dropped a mail to his id which he shared during first time just to prove that he is not fraud. But i got a mail with failure message as his mail is disabled as attached. With which, we can easily understand iifl is fraud.

3. Not tolerating this nonsense after wasting so much my time on this twice, i dropped a mail to all their other concerned teams ([protected]@indiainfoline.com, [protected]@indiainfoline.com, [protected]@iifl.in) which communicated with me before that rahul person called. As you see the attached screenshot of the mail, there is no response from them also. This clearly states that the entire iifl is fraud and they must be appointing frauds like rahul to suck money out o[censored]s illegally.
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Jun 22, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 19, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir

We are known for our exceptional attention in detail to all our clients. Your relationship means a lot to us. Requesting you to share your Login ID / Loan No. / Contact details so that our officials will reach out to you soon.

Team IIFL.
Jul 22, 2018
Updated by sunilhere
Yes you are exceptional only but doing unwanted activities and employing frauds in your company. If you were that much attention, none of the would have happened. Even before creating an account with your frauds, I already realized what you are based on your staff actions and I carefully pulled myself out of your fraud.
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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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