[Resolved] India Infoline Finance [IIFL] — Deduction of yearly subscription in spite of lifetime subscription membership

Atanu Ranjan Pal Chowdhury

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, +91
Website:	[email protected]

Reference : customer id no. Mousumpal
Demat a/c. : customer id no.[protected]

This refer to a surprise deduction of yearly subscription made against my customer id mousumpal even when i had already paid a life time maintenance charges of rs.555/- when i had opened the account with iifl.
I therefore, wish to know on what ground you are again deducting yearly maintenance charges of the said account. If you continue to deduct yearly charges of maintenance then please return my lifetime one time charges deposited with you. Else, please stop deducting yearly charges and refund the amount already deducted.
Thanks & regards,

Mousumi pal chowdhury.
Mobile no. +[protected]
128a, green view apartment,
Diamond harbour road
P. O. Barisha.
Kolkata - 700 008.

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Apr 7, 2017

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Mar 01, 2017

Updated by Atanu Ranjan Pal Chowdhury REFERENCE : CUSTOMER ID NO. MOUSUMPAL
Demat a/c. : Customer id no.[protected]

This refer to a surprise deduction of yearly subscription made against my customer id mousumpal even when I had already paid a life time maintenance charges of Rs.555/- when I had opened the account with IIFL.
I therefore, wish to know on what ground you are again deducting yearly maintenance charges of the said account. If you continue to deduct yearly charges of maintenance then please return my lifetime one time charges deposited with you. Else, please stop deducting yearly charges and refund the amount already deducted.
Thanks & regards,

Mousumi Pal Chowdhury.
Mobile No. +[protected]
128A, Green View Apartment,
Diamond Harbour Road
P.O. Barisha.
KOLKATA - 700 008.

Verified Support

Mar 02, 2017

India Infoline Finance [IIFL] Customer Care's response Atanu Ranjan Pal Sir,

We have raised your issue with the concern department and you will receive a feedback for the same on your registered E-mail ID shortly.

Regards
Team IIFL.

Verified Support

Mar 03, 2017

India Infoline Finance [IIFL] Customer Care's response Atanu Ranjan Pal Sir,

We would like to inform you that we have replied to the mentioned query on client’s registered Mail-Id with us.

Regards,
Team IIFL.

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Comments

MAHESH MUNGPARA

from Rajkot, Gujarat

We applied for forcloser letter for our home loan before 1.5 month, but there is no setisfectory reply from IIFl Local branch and from Head Office. We have allready sanction our loan from ICICI Bank and sanction letter also submitted to IIFl. They people repitadely giving time of two days but still they dont issue forcloser letter. loan no 738134

India Infoline Finance [IIFL] Customer Care's response, Apr 26, 2017

Verified Support

Sir,

We request you to call us on 1800-300-01155 or mark us a mail on [email protected]

Regards,
Team IIFL.