[Resolved] India Infoline Finance [IIFL] — Demanding charges for home loan interest reduction

[Resolved] India Infoline Finance [IIFL] — Demanding charges for home loan interest reduction

H [email protected]

Iifl is currently charging 9.65% for my home loan. But current market rate is 8.35 onwards. I have requested them to reduce the rate of interest. But they are demanding 5000 plus service tax for this. Also they are telling they can reduce only up to 8.65%. Mine is floating rate loan and loan agreement never talk about any charges for rate reduction. Was this information helpful? No (0) Yes (0)
Jul 24, 2017 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Jun 21, 2017 India Infoline Finance [IIFL] Customer Care's response Hareesh Sir, We request you to kindly share your Loan No. & Contact No. so that we can arrange a call back from concerned Department. Else, requesting you to kindly mark a mail to [protected]@iihfl.com or you can contact our officials on[protected]. Regards, Team IIFL.
1 Comment	Share
Submit Close

Related India Infoline Finance [IIFL] reviews

View all 1376 India Infoline Finance [IIFL] Reviews

Comments

Ligi Saha

from Surat, Gujarat

I have a home loan from IIFL. I approached for an interest revision, as every bank is offering from 8.35% pa. They asked me Rs.5000 to reduce it. On phone they even confirmed the ROI as @8.35% per month. But when I refused to pay, now the ROI is 8.85% pa. in 2016 also they charged me Rs.5000 reduce the ROI. Also i found a lot of discrepencies in the account statement a lot of penal charges are mentioned.

India Infoline Finance [IIFL] Customer Care's response, Aug 21, 2017

Verified Support

Dear Ligi Saha,

Kindly share your Loan No. & contact details so that our officials will contact you. Also, let us know with whom you are already co-ordinating for this so that we can raise the issue with the concern person.

Regards,
Team IIFL.