[Resolved]  India Infoline Finance [IIFL] — Demat Account Charges and Account Maintenance Charges and Sold of Holding Shares without any discussion.

Dear Madam/Sir,

MY Client ID is [protected] (Vijay Khemka)

This is to inform you that i am very disappointed with the service of IIFL. I had made the payment of Rs.555/- in 2010 towards life time free service for Demat Account Charges along with Annual Maintenance Charges. The representative of IIFL fotld me that IIFL will never charges for Demat Account Charges & AMC if i pay the amount of Rs.555/- . So i had made the payment to IIFL.

Under the circumstances, IIFL has sent a mail in 2014 towards the Depository Charges as revised by them. Subsequently, they started to charge for the subject per month and they started to sell my holding share without any communications and discussed with me. I had objected for the subject after long time then they told me that IIFL can change the charges any time for the subject. Then why IIFL had taken the amount of Rs.555/- from their customers? They had cheated us and collected the amount from each and every customers who was interested that time. However they have collected so much money from the customer at a one time.

IIFL has sold my most of the holding share against my dues. They suspend or active my account as per your norms without any phone call or communication. They have never given satisfactory service from their side. Hence i have lost so much money due to sold of my holding share by IIFL.

They are liable to compensate us against cheating and sold my holding share and harassments.

You are requested to look into the matter.

Thanks & regards,

Vijay Khemka