[Resolved]  India Infoline Finance [IIFL] — Do Not process loan

Hi, my name is Akthar, I opted for Byjus online education for my kid Mohammed Aayan.
As per condition they told 15 days trail is their. Condition they provided is if I don't like subscription i can cancel the subscription with in 15 days.
I paid 5thousand and opted for emi option the rest 55 thousand . Loan application -[protected] Some how the education pattern and teachers not worth so I decided to cancel the subscription. I Sent email to their support team and spoke with their team also for cancellation. it's been more than 4 weeks but the subscription is not cancelled. Now i got emi intimation that emi will be auto deducted. Literally this is online cheating saying false information and trapping parents.
Can some one please help to get my money back and cancel the loan application. Iam not going to pay any emi on back of this.
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 14, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information