[Resolved]  India Infoline Finance [IIFL] — Durgaprasad Yadav | Home Loan Account No. 911917 | PMAY Update Request

Address:No 306/310 Premium Park, Agashi Rd, above OTW Hotel, Bolinj, Virar, Maharashtra 401303, India

Dear IIFL,

I have a home loan with below details.

Name Durgaprasad Ramdarash Yadav/ Sadhana Durgaprasad Yadav
Home Loan Account No. 911917
Amount 4047182

For the last two years, I have been trying to get details about my PMAY (Pradhan Mantri Awas Yojana) status but no one responded to me.

I tried to contact customer support and now they are saying that my application is under process at the subsidy department and will get an assessment id after 90 days.

I already waited for two year and now you people are asking me to wait for another 60 Days to get the assessment id?

This is really very frustrating now. I want to know what you people have been doing for the last two years. Why not submit my CLSS documents.

I am going to complaint regarding this in consumer court and will transfer my loan from IIFL because I am getting better interest rate than IIFL

Frankly speaking, my experience with IIFL is the worst and I highly appreciate it if you take action on such an employee who processed my home loan application.
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Nov 2, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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