[Resolved] India Infoline Finance [IIFL] — ecs hit and charges as already took moratorium

Rajesh Ranjan123

Address:

Noida

Dear iifl team,

My loan no - 910818

We have applied for moratorium through mobile app and email to [protected]@iifl.com as well as informed to all bank respresntative who have called us for ecs registration

But ecs has been hit and they are ready to deduct charges for bounce.

How ecs could hit if any customer has took moratorium and could be charged?

Please look into the issue.

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Aug 6, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2020

India Infoline Finance [IIFL] Customer Care's response Dea Sir,

We always strive to provide best services to our customers and regret that we could not meet your expectations We understand that our official has spoken to you and have addressed the concern to your satisfaction.

Warm Regards,
Sapna
IIFL