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[Resolved]  India Infoline Finance [IIFL] — employee complaint

Hi,
My mom have acquired a loan from iifl sl931114 and i have contacted one of your employee vikas for the loan top-up and i have even submitted my documents 3 times for that to ritesh dala and akhilesh gupta with mail id ritesh. [protected]@iifl.com and aklesh. [protected]@iifl.com respectively and also to vikas at fos. [protected]@iifl.com and have been calling everyday to vikas with number ‭[protected]‬ but they are not serious about there work and have not taken it seriously its been 4-5 weeks since i have first mailed them my documents but no response from them everyday i call they say we will process it today we had forgotten to process or they give reasons that i have not submitted documents whereas i have submitted my all documents 3 times and still i have not received any calls and this has made me dis satisfied about your organisations care towards customer
They don’t care about customers this is very disappointing
So i request you to please take action against them.
If no proper action is taken further mail will be sent to md and hr.
Thank you.
employee complaint
employee complaint
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Mar 14, 2018
Complaint marked as Resolved 
Okay
Mar 12, 2018

Complaint Status

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
India Infoline Finance [IIFL] Customer Care's response
We regret for the inconvenience . we have raised your issue with our senior officials, Requesting you to give us sometime to revert.

IIFL Team."
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    India Infoline Finance [IIFL]
    Customer Care Service
    Customer satisfaction rating
    77%
    Complaints
    1004
    Pending
    0
    Resolved
    738
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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