[Resolved]  India Infoline Finance [IIFL] — Excess amount 23605 deducted against closed loan account 773329

Although it's clearly mentioned in foreclosure letter that any excess amount (Ecs) deducted against closed loan account shall be refunded in 7 working days refund not received till date. Even after coordinating with customer care guys and mailing 3 times

Kindly check and refund the ecs amount ₹23605 deducted against closed loan account 773329 deducted on 10 september 2020 it's clearly beyond the promised time line as today is 21st september. And loan was closed on 11th september 2020.

Again please send all my original documents, noc, settlement letter, lod, security cheques given at the time of loan applied without any further delay or need to raise a special request as there is a penalty of not submitting these documents to my current lender on time for which i will be liable to pay without any mistake of my own.
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Aug 11, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We have forwarded your query to concern team and will be resolved shortly. We will notify you on your email id.You can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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