[Resolved] India Infoline Finance [IIFL] — Excess Amount Refund after Foreclosure

shilpa Sanjay

Mar 14, 2022

Address:

No 9, Gr Flr, Soma Merit, Taskar Town, Venkataswamy Naidu Street Shivajinagar Bengaluru - 560051

Hi,

I had recieved the Home Loan and Top Up loan foreclosure on Dec 22.
Also I had raised the request for foreclosure on Feb 2nd for the second time
But I went to bank to foreclose the HomeLoan and Top Up loan account on feb 3rd and closed it by paying the closure charges.
After closing the account I recieved the foreclsure statement on Feb 4th.
After reading the statement on feb 4th, I noticed that I was charges an amount of 7, 299 in excess for both HomeLoan and TopLoan account
Now when I am asking the branch manager, he is not responsive .
He has not even raised the refund request for excess amount.
Even the customer care is not supportive.

Looking forward for some action to be taken for my excess amount refund.
I hope you will do the needful
Thanks

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Apr 19, 2022

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2022

India Infoline Finance [IIFL] Customer Care's response Dear Sir,
With regards to your query regarding loan you can call us on [protected] / [protected] or click on below link for your concerns or provide loan ac number to assist you.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL securities