[Resolved]  India Infoline Finance [IIFL] — Fake overdue in credit score report

Hi,
I have noticed a fake overdue in my credit score reports (crif and experian).
The report says that I have taken an amount of Rs. 3750 in October 2017 and have been paying till March 2021 and after that it is reported overdue and the amount to be paid is 31.
The only app I remeber using at that time was Krazybee but the services are now closed by the company itself.
I have tried reporting this to IIFL through CIBIL but no use. Every time I got a reply back that the report in my credit score report is correct.
If it is correct at least give me a way to clear and close it.

My Details:
Name: Ikkurthi Sreemannarayana
Email: [protected]@gmail.com, [protected]@gmail.com
PAN: HGVPS2149E
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Oct 6, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
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