[Resolved]  India Infoline Finance [IIFL] — fake update regarding my emi, prepayment on cibil experian and other credit rating companies

Address:msrit, 560054

Dear krazybee,
I am harsh raj holding mobile no. [protected] and email id [protected]@gmail.com. I just checked my experian and cibil credit scores at paisabazaar.com, where i found you have reported a fake update of my delayed payment for experian and equifax credit score whereas nothing such was found in my payment history. I have been a year long old customer of krazybee and nothing such was expected from you.
You have always advertised that you will allow a chance even if we have been late for 3-5 days and and i didn't even haven't delayed payment by even one day paid, i ask you the question why???
I request you a immediate update to experian & cibil that it was a fake update and dont destroy the life of students by doing these things or else i will have to rate you a single star on play store and also i will have to update this things on social media websites like facebook, linkedin, twitter etc.
Please dont play with my carrier as you have reduced my score to experian 550 and cibil to 600

Please find attached:-
1) scores by experian and cibil from paisabazaar.com
2) fake update by krazybee (India infoline pvt ltd)

Please revert me with the update at the earliest you can, with the news of correct reporting to cibil and others (Even you cant see any such late payment that was 400+ days pending).

I have become tired of complaining you through mail.
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Dec 2, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Oct 30, 2019
Updated by harsh3467
It's been 6 days still no words from IIFL
Verified Support
Oct 31, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or you can raise your query from our online portal https://www.iifl.com/contact-us/

Regards,
Team IIFL.
Verified Support
Nov 01, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have replied your query via your registered E-Mail ID on 01/11/2019. We request you to check the same and in case of any issues do write back to us.

Further you can call us on [protected]/[protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request .

Regards,
Team IIFL.
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