[Resolved]  India Infoline Finance [IIFL] — foreclosure letter and lod not provided

Address:	New Delhi, Delhi, 110045
Website:	www.indiaifoline.com

My name is pushpinder and i am a customer of iifl with a home loan account# il0000547 which is currently running after paying 11 installments successfully.

I don't want to address this issue to the above e-mail addresses but approaching to you because of irresponsible behavior and lack of knowledge related to home loan foreclosure formalities and the services are very bad to continue with the iifl.

I want to escalate this issue to you as i have called several time iifl customer care number continuously since 6th sep 2017 on[protected] and reference number given to me is 03045665 and every time they give me a time that you will get a letter very soon but as of now i have not received any information related to foreclosure letter.

They promised me to provide me the letter in 15 days time and i have been following up with them and called them 10 times and today when i spoke to sunita (Your representative) they are saying that foreclosure team is not responding to their queries also they promised me for call back which i do not received yet.

I am very frustrated and i would like to take this matter higher and want a strict action on the people associated with this matter. Also i would like to let you know that due to their irresponsible manner i will be charged rupees 5900 by my next bank and if i do not get the letter by tomorrow this amount will have to be borne by iifl.

I will also not pay the next emi in the month of october. Please get me the letter asap.

Let me know if i can provide you any other information. You may reach me at # [protected].