India Infoline Finance [IIFL] — Foreclosure letter not providing.

Ramu d Khemannavar

Jan 6, 2023

Address:

Bangalore

I am having loan account number 761878 and i am planning to close the loan.
I requested the fore-closer letter, but they are not giving me simply they are dragging it.
I raised request on 26th of December and they told me to wait for 7 working days.
When i called them on the 8th working day, they told me to wait for 48 hours.
When i called after 48 hours, they told me that they will give in next 24 hours.
After calling 24 hours, they told they will give by end of the day.
This is keep on going today, end of the day, 24 hours and then 48 hours etc.

Please help me in this.

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jan 7, 2023

Verified Support

Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal