[Resolved]  India Infoline Finance [IIFL] — Fraud against me

Address:

New Delhi, Delhi, 110053

Dear sir
My name is deepak dhyani, i have applied for a loan of 5 lac rupees as a sme/business loan with loan account number sl934989 on 27th april 2017. On 30th april i got sms from your company that my loan is approved & disbursed 4, 83, 242 rupees to my registered bank account but from that time no loan amount transferred to my registered bank account i made complaint many times to relationship manager mr ritesh singh who works in gurgavn branch, to customer care but no answer came from any side & after 7-10 days mr ritesh told me that my loan was cancelled due to negative verification when i asked ritesh why message came to me of loan amount disbursed he told that this is only the loan booking message & my loan will cancel & all my documents will return back to me but from 30th april to till 6 june 2017 no documents return back to me but a fraud is made with me by providing security cheques for emi payment in my bank account whether no loan amount is transferred to my bank account & a 1200 rupees penalty occur to my account due to stop payment. I want to ask you some facts these are
1. When i made so many complaints to cancel/deactivate this loan account why your company take 1 month time & use my cheque to take payment from bank
2. When i inform your company by my bank statement, by customer care, by complaint mails & procedure is undergoing for resolve my complaint then why your company use my bank cheques
3. Every time from 1 month your customer care told me to wait 2-3 days & promise me to process my request complaint & take 30 days a bigger time for a professional private finance company when you have my all request for cancellation why your company uses my cheques for payment
Dear sir take necessary steps to avoid my problem
Deepak dhyani
Email: [protected]@gmail.com
Loan account no — sl934989