[Resolved] India Infoline Finance [IIFL] — Gold auctioned without my notice | |||||
Hi im here to inform you that, i was cheated by one of your branch in hyderabad (boduppal branch) i have took a gold loan in your organisation only becouse of its name on 2013 first loan it was continuing good, i was having gold in bank with no problem, but when i shared this information with your branch about this matter they forced me daily and convenced me to keep my gold in your branch. but also i was not at all intrested in bringing the gold to your branch, but they convenced me, finally i kept it your branch, your people only brought the money and took took it to branch. latter i got to kow that your branch staff do micro finance . i also told that im not having the proper address proof but also they did the adjustments last year they sent my gold for auction with any notice by letter or mail. they know my address and every thing but they have not send atleast a notice to me . I requested the respective branch manager for copy of notice, call records and any other communication records. He was replied very rudely and saying that company will not provide any documents, you do whatever you want to do. My concern, without proper reason and proper communication how they auctioned my gold. Request you to please take necessary action asap & help me to get my gold back gold was costing around 4 lakhs they have not given me atleast my gold loan renewal form to me . now they are doing me emotional blackmail to me . plz take the action on boduppal branch staff if not your reputation will be gone. Was this information helpful? | |||||
May 6, 2017 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Apr 05, 2017 India Infoline Finance [IIFL] Customer Care's response Dear Mekala Abhilash, We request you to kindly share your registered contact details and Gold Loan No. so that our officials will contact you . Regards, Team IIFL. | |||||
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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