[Resolved] India Infoline Finance [IIFL] — Gold loan GL-7298920 erroneous debit

swatinsure

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110031
Website:	iifl online transaction page

I have made an online payment on 11th feb 2017for rs 12587 rs but portal of iifl showed transaction failed. Amount ws debited from my allahabad bank account. Bank has raised the arbitration again to iifl. No revert they are getting from iifl.
I have already deposited the cash payment at the kanhaiya nagr branch delhi. Till now i have not received the amount back as the bank says the transaction seems to be succesful. So i urge you to revert to the bank query of prearbitration raised for the same issue.
Please help resolving it urgently.

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Jul 10, 2017

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

India Infoline Finance [IIFL] Customer Care's response Dear Swatinsure,

We have raised your concerns to our senior officials and you will receive the feedback shortly.

Regards,
Team IIFL.

Verified Support

Jun 08, 2017

India Infoline Finance [IIFL] Customer Care's response Dear Swatinsure,

We hope that you have received a call back from our senior officials and your concerns are addressed.

Regards,
Team IIFL.