[Resolved]  India Infoline Finance [IIFL] — Gold loan gl number :20550708

Address:86/330 deo nagar kanpur

I have a taken a loan from iifl gold loan P road branch Kanpur Uttar Pradesh
Gl Number :20550708.
where My 24 carat ornament were kept and they given me loan .
when i close my loan set of bangles and studs were damaged . Branch manager told me its been by audit team . I asked him when i put for loan u checked and without my concern how u opened my packet and damaged that he told me we can do anything . i asked when i am paying u interest how u can open it . they didnt shown any interest and my product is damaged and useless now
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Nov 9, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the query we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
Oct 04, 2022
Updated by manish2805 gupta
I did not get any call or message regarding that
Verified Support
Oct 06, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the query we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
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