[Resolved] India Infoline Finance [IIFL] — gold loan without intimation auctioned

manaspattanaik69

from Kolkata, West Bengal

Address:

Dhenkanal, Odisha, 759001

Dear Team

This highly unethical policy from IIFL team after online payment your organization auctioned the gold after two months sending a letter in normal post please take back your excess amount. How come it is possible after payment you people are put the Gold on Auction board, please revamp the Gold from Auction board, I need the Gold at any cost. Now a days everybody is updated Digital payment mode then how come it is possible after payment you people have auctioned the Gold. Please find the GL number-GL7683900

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May 14, 2018

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.

Verified Support

Apr 12, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We have replied to your query via Letter dated on 11/04/2018 on your registered Address. Requesting you to check the same.

Further, if you want more assistance on the same, we request you to call us on[protected] /[protected] /[protected] or you can mail us on [protected]@iihfl.com for further assistance on this.

Regards,
Team IIFL.