[Resolved] India Infoline Finance [IIFL] — Gold packet was not released when I went to pay full closure and branch manager deny to take closure money

[Resolved] India Infoline Finance [IIFL] — Gold packet was not released when I went to pay full closure and branch manager deny to take closure money

S Shamsunder19 from Bathinda, Punjab Jul 29, 2022 Jul 30, 2022 This thread was updated on Jul 30, 2022

Dear Sir, My name is Sham Sundar and I took a gold loan from IIFL Finance Gold Loan Bathinda branch on 7/10/2021.My gold loan no is GL19033350 loan amt. 212543. I went to release my packet from iifl gold loan bathinda branch. I went there to pay full closure amount but branch deny to release my packet and moved my packet for auction. I complaint to nodal officer but they are not giving wright answer. I just want to know Branch manager have rights to deny to release packet if someone ready to pay closure amount.? Thanks Rupinder Singh Was this information helpful? No (1) Yes (0)
Aug 30, 2022 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Jul 30, 2022 India Infoline Finance [IIFL] Customer Care's response Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited. The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request. ^Sapna
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