[Resolved] India Infoline Finance [IIFL] — harassment from iifl manager bangalore branch
5
5pvikasg
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka
Website:
www.iifl.com
I had asked for home loan in their web portal i got a call from iifl mr. Ravi patil ph: [protected] on 30.11.2018 after speaking he directly gave the phone to speak to his manager who has no manners how to speak with the customer. More over he harassed me about my salary and he is speaking as if i am begging for loan more over mr. Ravi said you are looking for loan he is the manager, as if this company is giving loan for free or without interest. I want this company to take strict action on them they dont have minimum manners to speak with the customers.
Was this information helpful?
No (0)
Yes (2)
Jan 3, 2019
Complaint marked as Resolved
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2018
India Infoline Finance [IIFL] Customer Care's response Dear Customer,
We are known for our exceptional attention in detail to all our clients. We are sorry to hear about your above noted experience. Your relationship means a lot to us. Requesting you to share your Contacts no. so that our senior officials to assist you immediately.
Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment