[Resolved] India Infoline Finance [IIFL] — haven't received my loan schedule

sunrise tech

from Delhi, Delhi

Address:	North West Delhi, Delhi, 110039
Website:	www.iifl.com

Dear Sir/Madam,
I have applied for a business loan from IIFL through an agent, but IIFL have not given any information regarding Loan, and later when i asked for it they fed me up with lies, saying that sir you will get it online by accessing your online account. So, i did and i found nothing there. so, i again called them and asked for it. They filed my complaint and said you will get response within 24hrs.
and i waited but no response, and when asked to talk to their seniors, they refused, saying they are not available.
Worst experience with IIFL.

Was this information helpful?

No (0)

Yes (0)

Oct 11, 2018

Complaint marked as Resolved

I don't know how they sent it but a day after filing my complaint on consumer complaints, I received my loan schedule from IIFL. So, Thank You maybe because of Consumer Complaints they did it soon.

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

We are known for our exceptional attention in detail to all our clients. Your relationship means a lot to us. Requesting you to share your Loan A/C No. or contacts no. so that we can raise your concerns to our senior officials to assist you immediately.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Team IIFL.

Oct 11, 2018

Updated by sunrise tech Dear Sir,
thank you for your assistance which is very late but now i am done now and got my loan schedule, this attention you should have me earlier. Moreover most of your customer service contact number doesn't work.