[Resolved] India Infoline Finance [IIFL] — home loan complaint bangalore whitefield

Vipul Khurana

from Bengaluru, Karnataka

Address:

560066

Hi,

I have requested iifl for my home loan, and mr. Ram from iifl was in touch with me from builder side. His number is [protected].
I have submitted all the documents and even the pd was done but after that he vanished.
Amount paid of 5, 750 to iifl deducted from my account on 15th october and there is no sanction copy and there is noway of communication from his side happening to us.

Sometimes he tells he is out of station, if you get from another bank take it, with us you have to wait for 15 more days. And as per my knowledge the payment should not get deduct from customer account without singing any sanctions.

Now he is not responding to calls or messages.

We have been threatened by him as its out first house and so many emotions have been attached.

There is no professionalism by the company and team member working in organisation

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Nov 21, 2018

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

India Infoline Finance [IIFL] Customer Care's response Dear Sir,

Requesting you to share your Loan A/C No. or contacts no. so that we can raise your concerns to our senior officials to assist you immediately.

Further, if you want more assistance on the same, we request you to call us on[protected] /[protected] /[protected] or you can mail us on [protected]@iihfl.com for further assistance on this.

Regards,
Team IIFL.