[Resolved]  India Infoline Finance [IIFL] — home loan insurance forcing

Address:Thane, Maharashtra, 401209
Website:www.iifl.com

Dear Team,

I had applied home loan from IIFL and received sanctioned letter, but now legal verification is pending because iifl executive forcing me to buy home loan insurance from tied up company.

Let me know is it mandatory to buy home loan insurance through IIFL for taking home loan?

In case customer already applied term insurance which covers all natural death and critical illness disease and nominee will get benefits of this and will pay to IIFL then why IIFL not accepting this?

Let me know above things and help me i am seeking of this and delaying in processing of home loan

Thanks and Regards,
Mahesh Thakur
[protected]
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Dec 31, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Mahesh Thakur,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Verified Support
Nov 30, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Mahesh Thakur,

We hope that you have received a call from our Senior Officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Team IIFL.
Complaint comments 

Comments

We bought housing loan for 20years 240 months and it's almost 5months we paid now suddenly they changed the emi tenure to 261 months and without intimate why??

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