[Resolved]  India Infoline Finance [IIFL] — Home Loan/ Loan Disbursement

Address:New Delhi

My Grievance is to bring to your kind attention that my loan was processed and approved by IIFL Home Loan my account no. 961006 in my name where IIFL home has approved a loan of Rs.2020000/- against keeping my property situated at 27, Jangpura Road, Bhogal, New Delhi-110014 (Half share ) as collateral well it should (loan against property), I had submitted a registry of my property to IIFL Home loan and signed all necessary documents.

Only Rs.20000/- was given rest amount has been disbursed my property value is above Rs.90 Lac, IIFL home loan in there welcome letter states they have disbursed Rs. 187790/-, loan is not disbursed but they have levied charges like Insurance, Interest and other on me without disbursing the loan and asking me to pay Pre Emi of Rs.2316/- for Rs.187790/- . There is no construction of property how can they charge pre EMI also they have reported the full loan as disbursal to my CIBIL which is wrong and unjust.
nobody is taking my complaint from there branch, customer care though i have written emails to there nodal officers but no response, I guess it is a matter of insurance commissions that executive get on loans or other, requested either disbursal of the loan or close the loan and give NOC as i have already paid 2316 X10 installments back to IIFL Ltd which equals more than Rs.20000/-, I will not pay charges for un disbursed loan amounting to Rs 167790/- which includes interest, processing fee, insurance etc on full loan.
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Oct 6, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Sep 02, 2022
Updated by Manish kashyap 25
Loan was Rs 2020000/- only Rs 20000 has been released rest amount is with IIFL and they are not disbursing or closing the loan .
Verified Support
Sep 03, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
Sep 04, 2022
Updated by Manish kashyap 25
India Infoline Finance [IIFL] LTD and india infoline housing finance limited are the company are the same company overthere no body is bothered to take action on my complaint, many times complained .
Verified Support
Sep 05, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
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isn't this the same company never the less the iifl home loan ltd are not any action regarding my issue i have many times raised a issue to Customer care, written email to nodal officer, how to move forward in this regards kindly guide !

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