[Resolved]  India Infoline Finance [IIFL] — housing loan fraud with me

Address:Thane, Maharashtra, 401101

I have applied loan and submitted documents in nov 2017 for balance transfer. The guy from iifl told me that it should be done in 1 month. After one month i started calling almost every alternate day but they just stopped responding. At that point of time i paid around 13000 charges as processing fees.
After 3 months, suddenly i received a call that your balance transfer cheque is ready. I was pissed off. I said clearly many times over call that now i don’t want any loan from you as you don’t care of the customer. They never stopped trying. Suddenly one day my account was debited with 15800 without my knowledge an i came to know that they used my post dated cheques as pre emi. It was non sense as my loan was not even disbursed and without my knowledge just they used my account. So in total i lost 30000. They are now not ready to repay that amount to me. Absolutely fraudulent way of behaviour. I will be putting this in social media aswell and will complain to rbi shortly. Will definitely see that justice is received. I demand total inr 5 lakhs as compensation for harassment and trouble i received.

Gagan goyal
[protected]
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Apr 13, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We have raised this issue with the Concerned Department, you will receive the feedback shortly. Requesting you to give us sometime to revert on this.

Regards,
IIFL Team.
Verified Support
Mar 10, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

Our senior officials are working on your query and you will received the feedback shortly. Further, we request you to call us on[protected] for further assistance on this.

Regards,
IIFL Team.
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