[Resolved]  India Infoline Finance [IIFL] — IIFL cheats their customers by sending digital contract notes

Iifl cheats their customers by sending digital contract notes without our knowledge and they charge you approximately 57rs.

They charges 57rs for normal post which wont even cost them 10rs. I am a victim. So users please be more cautious. Their customer care service is pathetic.

In website they say it is sent through courier which is really misleading people and if you ask for the details they say it is through normal post. Shame on them as public listed company cheats their users like this.
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Aug 13, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Jul 11, 2017
Updated by Kamesh312
Users check this in their website. They are fooling us by saying courier. Normal post they charges 57rs which even wont costs 10rs.

Verified Support
Jul 12, 2017
India Infoline Finance [IIFL] Customer Care's response
Kamesh Sir,

As discussed earlier in this forum, we request you to check the IIFL registered Mail-ID for the feedback that is given to you.

Regards,
Team IIFL.
Jul 12, 2017
Updated by Kamesh312
Sir can you paste your feedback here. So that others will understand what reply you are giving for my queries.

You people had cheated/looted my money. Either you have to return my money or show the proofs where/when i had received the courier.

Better shutdown IIFL and run clubs across india to loot money rather than cheating customers. Its shame of IIFL how it became a public listed company.
Verified Support
Jul 13, 2017
India Infoline Finance [IIFL] Customer Care's response
Kamesh Sir,

We understand that our officials have spoken to you in this regards and resolution of the same has been given to you on your registered Mail-ID with IIFL.

Regards,
Team IIFL.
Aug 22, 2017
Updated by Kamesh312
Don't know how it is marked resolved.
Complaint comments 

Comments

Iifl kk nagar chennai branch is the very very worst bank I have never seen before they can't give an proper response the employer all are very worst behaviour please contact me soon
India Infoline Finance [IIFL] Customer Care's response, Jul 19, 2017
Verified Support
Dear Satish Sir,

We regret for the inconvenience caused, kindly share your Loan No. / contact No. so that we can get in touch with you to understand your issue in detail. Else, we request you to call us on 1800-300-01155 or mark us a mail on [email protected]

Regards,
Team IIFL.

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