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[Resolved]  India Infoline Finance [IIFL] — iifl gold loan refund post auction.

My name is renu rana, my gold loan a/c no is gl 9889290 & gl 9963797 which was auctioned in nov/ dec 2019. I gave a message from iifl about refund. I submit my accounts details on 10/02/20. But my refund amount of rs. 11289 is still pending. I regularly follow up with iifl indirapuram branch staff, but there is no satisfying answer till date.in these epidemic corona lockdown circumtances i need that much amount very urgent.
Therefore, i request to please help me to refund my post auction amount of rs. 11289/- as soon as possible.
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Complaint marked as Resolved May 20, 2020

Complaint Status


[Apr 14, 2020] India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
India Infoline Finance [IIFL] Customer Care's response Apr 18, 2020
Dear Sir/Madam,

We wish to inform you that, we have reverted on your email id dated 17/04/2020 for the query raised by you. Request you to refer the same. Further you can call us on [protected] / [protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request

Warm Regards,
Sapna
IIFL
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