[Resolved]  India Infoline Finance [IIFL] — iifl home loan committed for home loan subsidy but not provided.

Address:Noida Sector 16, Innowork office, 2nd floor, Uttar pradesh, Gautam Buddh Nagar, Uttar Pradesh, 210101

Hi,
My name is sudheer and i have taken the home loan from iifl homes vide home loan number - il10066808. Iifl sales executive mr ankur, confirmed me that i would be getting pmay subsidy of rs.2.67 lakh but after registree of flat, i asked him to provide reference number but he did not provided and asked me to visit his branch. I visited the branch and got to know that pmay is not providing subsidy for ghaziabad loni and iifl would not be able to provide me subsidy. His manager mr. Amit thakur was very rude and he said "jaiye apko jo bhi karna ho kar lijiyega, hamare pas bhi legal team baithi hai wo handle kar legi apke case ko". And his another boss was really illeterate he even don't know how to speak to client and he asked me to leave the office. After 20 days of registration, got to know they have not applied for pmay subsidy and also not providing subsidy.

I want my subsidy amount to be credited in my account asap.

I would strongly recommend to not to take the home loan from iifl home finance limited. They are looting to their customers.
Was this information helpful?
No (0)
Yes (0)
Feb 25, 2020
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

Hi,

We have raised this issue with our senior officials and you will receive feedback shortly.

Further we request you to can call us on [protected] / [protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.
Verified Support
Jan 25, 2020
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We understand that, our loan team has contacted you and already in co ordination with you in this regards.

Further we request you to can call us on [protected] / [protected] or click on below link for your concerns.

https://www.iifl.com/contact-us/home-loan/raise-a-request

Team IIFL.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information