India Infoline Finance [IIFL] — Iifl home loan emi payment

Karthik.mogili13

from Hyderabad, Telangana

Jul 19, 2023

Address:

Secretariat branch, Hyderabad

As usual, my home loan A/c. No: IL101838 EMI has to be auto-debited on 05th of every month. But, this was not happened on 05/07/23. Parallelly, i raised a request for Rate of revision on 06/07. But, i received a mail that EMI is due and paid through Quick pay online link mentioned in the mail from IIFL. I have paid online with GST. Later, from 08/07/23 onwards, i started receiving messages and calls for EMI payment. i raised a customer complaint on 10/07. But, till now it is not resolved. Also, i have been levied with bounce back charges which is effecting my CIBIL score. Regularly i'm calling customer care to address my concern, but not getting correct response.
Request to revert my bounce charges and noc for cibil score

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India Infoline Finance [IIFL] Customer Care

from Mumbai, Maharashtra

Jul 20, 2023

Verified Support

Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal