Submit a Complaint
Loans
India Infoline Finance [IIFL]

[Resolved]  India Infoline Finance [IIFL] — iifl sold my gold - **current account**

Address:110092

I took a gold loan and have been paying interest regularly.when i went to the branch to pay the interest for this quarter, i came to know my account has been suspended and my gold has been sold.?????!!!? I mean are you crazy!!! I want my gold back. I want to close my account with you people, I'll pay the full amount due till date. I don't want to do business with you guys.
Receipt No. 5307713
Gold account no. Gl5176599
Unique identify number[protected]
Branch-Delhi-Pandav Nagar
Was this information helpful?
No (0)
Yes (0)
Sep 18, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
India Infoline Finance [IIFL] Customer Care's response Dear Ashwani Achal Madam,

We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time to revert.

Regards,
Team IIFL.
Verified Support
Aug 16, 2017
India Infoline Finance [IIFL] Customer Care's response Dear Ashwani Achal Madam,

Our official are unable to contact you on your registered Mobile Number.
So requesting you to make a call on the below branch no. for the detailed clarification of your query.

Branch Number:[protected]

Regards,
Team IIFL.
Aug 17, 2017
Updated by Ashwani Achal Provided contact details to Neha-Branch Manager pandav nagar. Please reach out to have the issue sorted. I want my gold back and ready to pay the full amount
Complaint comments 
1 Comment

Related India Infoline Finance [IIFL] reviews

[Resolved]India Infoline Finance [IIFL] - Not giving relieving letter[Resolved]India Infoline Finance [IIFL] - Home loan Cheated by IIFL over 1+ year[Resolved]India Infoline Finance [IIFL] - Part payment still not updated ,home Loan 9682572[Resolved]India Infoline Finance [IIFL] - Final settlement of C1913854[Resolved]India Infoline Finance [IIFL] - I didn't get my two months salary and full and final settlement amount and revealing letter2
View all 1376 India Infoline Finance [IIFL] Reviews

Comments

I have provided my contact details to Neha-Branch Manager pandav nagar. Please reach me and have it sorted. I want the gold back and ready to pay the full amount
Reply
India Infoline Finance [IIFL] Customer Care's response, Aug 21, 2017
Verified Support
Dear Ashwani Achal,

We understand that the resolution of your query has been given to you by our Branch Manager- Neha.

Regards,
Team IIFL.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    View all 1376 India Infoline Finance [IIFL] reviews & complaints
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information