[Resolved]  India Infoline Finance [IIFL] — in regard to home loan (773329) interest rates

Address:Thane, Maharashtra, 400605

Hi

This is in regards to home loan (773329) for which the interest rates charged is still over 9%. Its been one year now since i posted my last complaint here.
Although i thought it would be resolved soon as i saw calls coming thereafter from the company for new revised interest rates but soon i realized it was just fake promises to prevent me from acting further.
Iam a regular payer of the high rate of interest charged from me till now which is over 9%. Iifl promises to offer competitive interest rates of rs 768 per lakh on their website kindly let me know where i stand. My tenure period is for 30 years, just like any other middle class group of the society this is hard earned money that's been paid as interest to this company and just like any normal person i think of little saving on my interest that would benefit me and my family.
Iam tired of asking a revision of roi for my existing homeloan for which they are not ready and even if they are ready they charge one time heavy processing fee to which i disagreed. Iam shocked when one person from the bank frankly admitted it as being a normal buisness practice.
I have lost the hope for my concern and have no other option than changing my loan to other bank for which still i have to go through tedious process & procedures.

If posting here alone resolves my issue i would be thankful for the company for being responsive towards their customers else let this post serve to create awareness among existing and future customers and know that they are not alone in their fight. Thanks!!!

Regards,
Mugunthan r iyengar
([protected])
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Apr 16, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2018
India Infoline Finance [IIFL] Customer Care's response
We have raised your issue to concerned department. you will get the feedback shortly. Kindly give us some time to revert.

Regards,
Team IIFL.
Verified Support
Mar 15, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We understand that our officials has contacted you and address your query

Regards,
Team IIFL.
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