[Resolved]  India Infoline Finance [IIFL] — Interest & Tenure increased IL10022440

Address:FLAT NO. 401, 3RD FLOOR, PLOT NO-60-61 , BLOCK-D, SEWAK PARK UTTAM NAGAR Dwarka South West Delhi India 110059

I took Home Loan from IIFL is the biggest mistake !!
Now, I am planning to transfer the loan to some other bank / financial institution.
Reason is mentioned below :

LOAN Account Number : IL10022440
Name of customer : Mr. RAKSHIT MISHRA
Load Disbursement Date : 23/June/2018
Total Amount Disbursed: Rs.2876765.00
Interest Rate : 9.20%
Sanction Tenure(In Months): 240

All of the sudden the interest amount increased + Tenure Increased . (WITHOUT INFORMATION)

Interest Rate Increased : 10.00%
Sanction Tenure(In Months) Increased : 291

Do you have any valid reason to increase both – interest & Tenure. I already have received the benefit of PMA but still the interest rate increased.

Anyways, please let me know about below :

1. Can I transfer my load to other bank after completion of 3 years
2. My on going home loan is fixed or floating ?

Please confirm me asap as I have already checked with someone else to transfer to load with interest rate of 8% only
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Aug 12, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We understand that our official has spoken to you and addressed the concern raised by you. You can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
Complaint comments 

Comments

IIFL made new way to earn. Now they asked me to pay INR 3450 for switch interest request. They promised to reduce the interest amount from 10% to 8%. I made the online payment on 25th January 2021. The amount(INR 3450) is still reflecting on extra balance from my HOME LOAN. No action yet been taken / no call or email received from IIFL. IIFL have poor customer service and they don't revert or respond. I will very soon go to File a complaint with ombudsman against IIFL to RBI.

IIFL is cheat financial institution and will never recommend anyone.

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