[Resolved]  India Infoline Finance [IIFL] — issue on foreclosure of loan

Address:517501

I have two home loans in iifl with "746462" and "743001" account numbers respectively. I kept an application for foreclosure of my loan and also submitted the filled form at your tirupati branch and got acknowledgement for the same from your office. I also submitted the copy of that to your "reach" department through a email. Already i have taken a demand draft for ₹55, 00, 000/- on your organization name as mentioned in your prescribed application form. Till now there is no response for the foreclosure letter. If you will not send the concerned letter means, i have to get huge loss in the form of interest. It is highly objectionable and regretted to do like this from your office. Don't play with the customers. What for we have to pay interest amount unnecessarily for your negligence? If you people wants give the response to the court of law means, i am ready to move to take a legal action against you. If you people can't take the action means, i will proceed from all the angles to take an action officially and legally obviously. Therefore, take the necessary action to do the needful for foreclosure of my loan. Otherwise you people have to compensate all my financial losses. Thank you.
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Mar 6, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
India Infoline Finance [IIFL] Customer Care's response
Dr Suryaprakashrao Sir,

We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time to revert.

Regards,
Team IIFL.
Verified Support
Jan 25, 2018
India Infoline Finance [IIFL] Customer Care's response
Dr Suryaprakashrao Sir,

We hope that you have received the feedback for your query and the same has been addressed in detail.

Regards,
Team IIFL.
Complaint comments 

Comments

I am getting home loan from iihfl now I am getting loan at 12% interest rate now I am applying another bank and I get 8.55 %rate now when I applied for foreclosure Latter iihfl give me FCL for 5%Charges fore due amount where now my agreement letter foreclosure charges are 0 nil and iihfl give me FCL with 5%charges
India Infoline Finance [IIFL] Customer Care's response, Jan 30, 2018
Verified Support
Dear Rajput Sir,

We request you to call us on 022-45205800 or mail us on [email protected] along with full details for your concerns.

Regards,
Team IIFL.

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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