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India Infoline Finance [IIFL]

[Resolved]  India Infoline Finance [IIFL] — issue with branch manager

Address:122001
Website:Google

Dear IIFL team,

I kept my gold in your dhundahera (gurgaon)Branch and i m facing issues with your branch. Yesterday i received a whatsapp msg from your branch manager that gold with will auctioned if the emi's were not paid.When I asked the Brunch Manager, he said to me that he added everyone to the boardcost to reduce the his work.How did you make a lazy to be the manager of your branch, dhundahera gurgaon which does not even know what is wrong impect with such a wrong message on the company's profile.

Today i visit to branch and came to know that he has broadcast a message to all customers on WhatsApp and sent it.

It will create a panic to all the customers and may lead to dissatisfaction from your services.

Pls look into this issue and resolve this asap.

Thanks,
Satvinder kaur
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Nov 20, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Verified Support
Oct 11, 2018
India Infoline Finance [IIFL] Customer Care's response Dear Customer,

We hope that you have received a call from our Senior Officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
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