[Resolved] India Infoline Finance [IIFL] — KreditBee - IIFL

[Resolved] India Infoline Finance [IIFL] — KreditBee - IIFL - CIBIL Report

M Murali42 Aug 22, 2022 Jul 3, 2023 This thread was updated on Jul 3, 2023

Greetings for the day! I am very disappointed to bring this to your notice that i had taken loan from Kreditbee and made their every repayment on time and loan account closed before due date. But i don't know how it's not updated in your records and is affecting my CIBIL score. Loan Sanctioned Co-Lenders: Lender-1: IIFL \| Loan no: SL3026883 Lender-2: KreditBee \| Loan No: KB211116VHMRV IIFL Loan number on CIBIL report status is overdue of payment: I have applied loan on Kreditbee app and loan was sanctioned. The EMI’s was paid & account closed on 02-Feb-2022. The Lender-2(KrazyBee) status is showing as closed, But the Lender-1(IIFL) account status have not been updated in IIFL and showing as active account & have amount overdue. Please refer attachments my bank statement, Kreditbee App screenshots, my cibil report & all screenshots. Please check and respond, It impacts on my CIBIL report from Feb’22 to till now. Kindly do the needful ASAP. +10 photos Was this information helpful? No (1) Yes (0)
Sep 24, 2022 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Aug 22, 2022 Updated by Murali42 Greetings for the day! I am very disappointed to bring this to your notice that i had taken loan from Kreditbee and made their every repayment on time and loan account closed before due date. But i don't know how it's not updated in your records and is affecting my CIBIL score. Loan Sanctioned Co-Lenders: Lender-1: IIFL \| Loan no: SL3026883 Lender-2: KreditBee \| Loan No: KB211116VHMRV IIFL Loan number on CIBIL report status is overdue of payment: I have applied loan on Kreditbee app and loan was sanctioned. The EMI’s was paid & account closed on 02-Feb-2022. The Lender-2(KrazyBee) status is showing as closed, But the Lender-1(IIFL) account status have not been updated in IIFL and showing as active account & have amount overdue. Please refer attachments my bank statement, Kreditbee App screenshots, my cibil report & all screenshots. Please check and respond, It impacts on my CIBIL report from Feb’22 to till now. Kindly do the needful ASAP. Verified Support Aug 24, 2022 India Infoline Finance [IIFL] Customer Care's response Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited. The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request. ^Bijal
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Comments

ayajamir

Jul 3, 2023

I'm here to address the issue I'm facing right now because of kreditbee like I was a user of their application for more than 4 years like on and off but I decided to stop using their application once and and for all in the month of May by paying all the payments prior to the date and month but in my experian/cibil score report it shows I've active kreditbee flexi loan and my due payment towards IIFL is RS 164 like it effects my cibil score yet there is no one from their side to resolve this. I requested them to delete my account permanently but it's not working as well. What kind of sorcery is this if there is any late payment they charge 100rs perday and there is no transparency in their app nothing is updated there just scamming and calling every night and then asking to pay. Why would I pay when I didn't miss any paent for the last 6 months. Please do the needful talking to kreditbee representative team is like banging my head against the wall for no reason.