[Resolved] India Infoline Finance [IIFL] — Loan agreement document not received since past 4 month

Bhardwaj Sunil

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	www.iihfl.com

I have taken a Home loan from them which started in November 2016 but till date they did not provide me any loan agreement document OR login ID so that I can track and keep all the records with me. Tried calling their customer care but it is not in service since 3 month. Tried calling the person who coordinated Gaurav Bhalla, he is always busy in meetings. I have to submit my IT declaration hence I need all these details. Kindly help me. I am reachable at [protected]

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Mar 24, 2017

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

India Infoline Finance [IIFL] Customer Care's response Bhardwaj Sunil Sir,

We regret for the inconvenience caused, kindly help us with your Loan No. for better assistance.

Regards,
Team IIFL

Verified Support

Feb 21, 2017

India Infoline Finance [IIFL] Customer Care's response Bhardwaj Sunil Sir,

We hope that our officials have contacted you & addressed the issue for resolution.

Regards,
Team IIFL.