[Resolved]  India Infoline Finance [IIFL] — loan disbursement

Address:Bangalore, Karnataka, 560087
Website:IIFL Home Finance Ltd

Hi,

I have already raised my concern on 21st may (Complaint no: 1962957).

Iifl (Hitesh shahani) came back on 29-may-2018 saying that "further our official has spoken with you & your builder and informed that disbursement shall be processed post execution of saledeed & saledeed shall be done in next 15 days".

I immediately responded to them saying "there is a correction required in your previous statement. As per our discussion, i wish to continue with iifl only if my current status moves to emi immediately since i have been paying only interest from aug 2016. I have also suggested to consider the current disbursed amount as requested loan amount and start with emi. I will discuss with the builder on settlement on the remaining amount or the difference amount from cop.
As per your email, it seems you have discussed with the builder and i understood that disbursement shall be processed post execution of saledeed in next 15 days. I will wait until 15-jun-2018 (Given maximum time). Please let me know the solution on worst case scenario (Eg: if the saledeed is given next 15 days)?

It's been more than 16 days with no response from iifl. I called their customer care and emailed on the ongoing issue still the issue is same.

Its really disappointing to see iifl really not taking care on their customer's issue.
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Aug 2, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.
Jun 18, 2018
Updated by Prabhu John
Dear IIFL,

Thanks for your response. Please consider 28 lks as loan request and proceed for further process.

Regards,
Prabhu
Verified Support
Jul 02, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We hope that you have received a call from our Officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future u can call on[protected]/[protected]/[protected] or mail us on [protected]@iihfl.com from your registered E-Mail ID.

Team IIFL.
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