India Infoline Finance [IIFL] — LOST MY MONEY & GOLD

I was having a gold loan in the mentioned companies branch at babusepalaya and I went to close the loan and take the gold back.The staff has done the transaction and asked me to scan and do the payment and I did accordingly.Later the made me wait for 1 hour and at the end replied the money is not credited so they cannot give the gold back.The staff had done some error in entering the details and I lost my money and gold now at the bank They are really a cheaters.
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
 
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Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Sapna

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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