India Infoline Finance [IIFL] — LOST MY MONEY & GOLD

I was having a gold loan in the mentioned companies branch at babusepalaya and I went to close the loan and take the gold back.The staff has done the transaction and asked me to scan and do the payment and I did accordingly.Later the made me wait for 1 hour and at the end replied the money is not credited so they cannot give the gold back.The staff had done some error in entering the details and I lost my money and gold now at the bank They are really a cheaters.
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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Complaint comments 


Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

The consumer may raise a request/complaint for IIFL Home loans via request link Or contact[protected] for resolution of the issue/request.

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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