[Resolved] India Infoline Finance [IIFL] — Malpractice happened on transfer the fund

Bharath BJYM

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560081
Website:	www.iifl.com

Dear sir,

As i pledge my gold in iifl chandapura bangalore branch, iifl gold loan yes reddy complex, 1st floor, anekal road, chandapura, bangalore - 560081 on 17.04.2017, loan amount not distributed, the branch persons did malpractice when transfer the funds.

Pledge details :
2 earining & 1 ring
Pledge account no: gl 7519004
Pledge account holder : sagar r. P
Pledge value : 23, 025/-
Account holder bank account no:[protected]
But
Iifl transfered to bank acc no:[protected]

Please find herewith attached the scanned copy of the document for your reference given by the branch

Kindly check it and do the needful.

Regards
Bharath. S
[protected]
[protected]

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Aug 5, 2017

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

India Infoline Finance [IIFL] Customer Care's response Bharath. S Sir,

Thank you for sharing your details. We have raised your issue to concerned dept. and they will get back to you shortly. Request you to give us some time.

Regards,
Team IIFL.

Jul 03, 2017

Updated by Bharath BJYM Dear Sir,

That Branch Manager Mr. Vijay Kumar. Behaving wrostly behaving with the customer based on the last con-call with the customer support executive, customer & Branch Manager, he said he will short it and close the issue. But when we went to the branch he telling some other bla bla and telling we are not return the gold and refund the Money. u only go and found the wrongly credited account holder and return the money with Interest and our charges after taken that gold, we found that customer and spoken with the person after we called the branch Manager he speaking badly with the customer.

so please taken the action against the person his contact no: [protected]

Verified Support

Jul 04, 2017

India Infoline Finance [IIFL] Customer Care's response Bharath. S Sir,

We have updated the concerned dept. for above issue & our team is already working on it . So they will get back to you shortly.
Request you to give us some time.

Regards,
Team IIFL.

Verified Support

Jul 05, 2017

India Infoline Finance [IIFL] Customer Care's response Bharath. S Sir,

The said amount has already been disbursed to you in account details provided by you at the time of disbursement. For further information on this you can co-ordinate in below branch details.

Bank :Canara Bank
State : Karnataka
District : Bangalore Urban
Branch : Chandapur Circle
City : Chandapura
IFSC Code : CNRB0001065
MICR Code :[protected]
Branch Code : 001065 (Last 6 Characters of the IFSC Code)
Address : Eshwarachari Building, , Anekal Road, Chandapur 562145,
Phone number :[protected]

Regards,
Team IIFL.

Aug 04, 2017

Updated by Bharath BJYM Dear Sir/ Madam,

Kindly check it that amount and the details all i clearly mention in the attachment we not received the amount. that i clearly explain you all for your branch person did mistake we bearing the pain and issue. we contact your branch daily they not respond. Finally i received the notification also. as per my document clearly showning that not received we given correct account number only what we attached in the documents. for the same but we not received kindly confirm. what we have to do now. kindly check it and clarify me.

Till date we belive your customer support team will help now we lost the hope. what i want to do now to clear the issue

Regards
Bharath. S
[protected] Working Days (10am to 5 Pm)
[protected]
[protected]

Aug 07, 2017

Updated by Bharath BJYM Dear sir
We contact the bank and all what we given and we attached your branch mail copy also we given canara bank jigani branch in that mail copy have the branch code and name and last four digit of the acvount no all correct but your branch person transfered to some other account and till the date not clear this issue . Now you please check it and confirm me . Can u do anything or what i have to do to clear this issue.
You people suggest till the date we respecting lot to u all because u give good solution nu please check it and confirm.

Regards
Bharath.s
[protected]
[protected]
[protected] working days 9.30 to 5.30)

Aug 12, 2017

Updated by Bharath BJYM Dear Sir,

As per the attached copy we clearly given all details in your Branch persons signed and given details also mention the IFSC code and all other documents clearly but account number he credit to others account, kindly check it and confirm, we receive the documents toi take Auction of my gold if it not stopped we need to file legal case against you. and your branch

Regards
Bharath.s
[protected]
[protected]
[protected] working days 9.30 to 5.30)

Sep 16, 2017

Updated by Bharath BJYM doing lot of cheating activities very bad service